Privacy Policy

Privacy Policy for Looe Ear Care (Launceston Ear Care is a 'Trading Name')

Effective Date: Monday 17th June

Looe Ear Care (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: When you contact us, make an appointment, or sign up for our services, we may collect information such as your name, contact details (e.g., email address, phone number), and medical information related to your ear care needs.
Technical Data: When you visit our website, we may collect certain technical data, including IP addresses, browser type, device information, and usage data. This information helps us understand how visitors use our site and improve user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and improve our services
To communicate with you about appointments, services, and updates
To process payments and manage billing
To understand how our website is used and enhance user experience
To ensure compliance with legal and regulatory requirements

3. Sharing Your Information

We may share your information with:

Service Providers: Third-party vendors who help us operate our business, such as payment processors and appointment management software. These providers are bound by confidentiality agreements.
Legal Compliance: We may disclose your information if required by law or in response to legal processes to protect the rights, property, or safety of Looe Ear Care, our clients, or others.

4. Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access: The right to request copies of your personal data.
Correction: The right to correct any information you believe is inaccurate.
Deletion: The right to request the deletion of your data, where applicable.
Objection: The right to object to our use of your data, where applicable.

To exercise these rights, please contact us at [looeearcare@gmail.com].

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can manage cookies through your browser settings. Please note that disabling cookies may affect website functionality.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review this policy regularly. If we make significant changes, we will notify you by email or through our website.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Looe Ear Care
Email: [looeearcare@gmail.com]
Phone: [07899 548979]
Address: [Cobblers Cottage, West Looe, PL13 2HA]